HANDBOOKS
When was the last time you reviewed and updated your employee handbook? It may seem unimportant…until the day you need that new policy in writing. Sharon Armstrong can research, rewrite, update and customize your manual. She'll make sure your manual is not an employment contract. She'll plainly state your current rules, regulations, procedures and benefits so that your employees can clearly understand them. And she'll incorporate the Federal Requirements as well. Everyone will understand their responsibilities. Your employees will have a ready reference for any questions they may have.


COACHING
Coaching is an intensive, personalized, one-on-one developmental process during which the client, with the help of the coach, designs a plan of action to reach his or her goals. Sharon Armstrong has coached supervisors with dicey employee situations, employees with new career plans, and individuals wanting to make positive changes in their lives. She listens compassionately, asks relevant questions, offers guidance and constructive feedback that reflects her wealth of knowledge of the human resources world and career issues. She helps clients stay focused and supports her clients as they make changes. Her easy-going style and responsiveness are instrumental in establishing rapport with her clients and helping them see new possibilities. The process is designed to help people make decisions, enhance their professional effectiveness, issues that are preventing them from being their best.

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PERFORMANCE APPRAISAL DESIGN
Performance evaluation is the process of evaluating and discussing with employees how well they perform their jobs in accordance with the predetermined expectations set jointly by the supervisor and employee. The conversation between the supervisor and the employee is the most important piece. However, there must be an appropriate tool to guide that exchange. Sharon Armstrong can review your current system, offer feedback, and design an effective form that will support organizational success and individual development. She also can design an upward appraisal form for employees to review their supervisors. She can design questions for supervisors to ask during the appraisal meeting to assure communications.


OUTPLACEMENT
Sharon Armstrong supports individuals in their career transition by providing a structure and methodology for the process. She works in a one-on-one coaching relationship. She provides emotional support, assists in the development of career and life plans, and guides the development of a resume, cover letter, and thank-you letter. She emphasizes building and tapping a network of contacts. She helps her clients anticipate interview questions and teaches them to respond with articulate, meaningful answers. She works with her clients at whatever point they are in the process.

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